Dragonfly Editorial

Wipfli • May 19 2025

A playbook for CRM modernization

For any business consumed with sales and customer service, a customer relationship management (CRM) system has the power to help close deals faster, deliver personalized service and automate processes between teams.

May 9 2025

Deepfakes Targeting Benefits with AI-Generated Claims

AI-generated fraud isn’t coming—it’s already here. Criminals use synthetic voices to redirect veterans’ benefits. They generate fake medical documents to claim reimbursements. They deploy deepfakes to bypass identity verification.

Booz Allen Hamilton • February 7 2025

Velocity

Welcome to Velocity, a Booz Allen magazine that dives into the many ways advanced technologies are accelerating outcomes for federal missions, making them more efficient, productive, and secure—often in unexpected ways.

Semperis • February 7 2025

2024 Ransomware Holiday Risk Report | Semperis Expert Guides

Despite widespread cybersecurity efforts, many organizations are unintentionally opening a door to ransomware by reducing their defenses during weekends and holidays.

Bain • February 6 2025

To Avoid Activist Investors, Think Like Them

CFOs can prepare for—and reduce—activism risk with a strong strategy that is well executed and well communicated.

Wipfli • February 3 2025

Policies and impacts of Trump’s education agenda | Wipfli

In January, President Trump issued a directive to pause federal grants and loans across various sectors, including education, to ensure alignment with his administration’s policies.

Wipfli • February 3 2025

Trump’s impact on the distribution industry | Wipfli

The distribution industry faces significant changes in tax, trade and labor policies that could reshape supply chains, pricing and profitability. President Trump’s early executive orders and policy proposals signal shifts in corporate taxation, tariffs and workforce incentives.

Wipfli • February 3 2025

Understanding Trump policies facing tribal entities

President Trump has signed dozens of executive orders since taking office last week. The potential impacts for tribal nations, entities and industries range from citizenship status to tax liability to federal-level visibility, which itself can have implications for official tribal recognition.

Wipfli • February 3 2025

Trump’s impact on government programs

President Trump’s wave of executive actions in January 2025 has triggered a fundamental reshaping of federal priorities, sending ripples through government agencies at the state, county, city and village levels and through contractors and grant recipients nationwide.

Wipfli • January 31 2025

How Trump policies will reshape the real estate investment landscape

The real estate industry is entering a period of transition as President Trump’s policies reshape real estate, introducing significant changes to real estate financing, federal leasing and workplace policies.

Wipfli • January 30 2025

Explore Trump’s tech agenda | Wipfli

In his first wave of executive actions, President Trump made his priorities for the tech industry clear — cutting regulations, accelerating innovation and cementing America’s leadership in critical sectors, such as artificial intelligence (AI) and digital finance.

Bain • December 11 2024

Why the Quality vs. Cost Trade-Off in UK Healthcare Is a Myth

When UK Health Secretary Wes Streeting described the NHS as “broken,” just after taking office in July, newly elected British Prime Minister Keir Starmer embraced and reiterated the point.

Wipfli • December 4 2024

Will tribal gaming innovate or stagnate in 2025?

Tribal gaming emerged from the COVID-19 pandemic into an uncertain world. The pandemic forced a contraction, then there was a big jump during the initial years of recovery. Now, things have started to normalize, making the landscape a little more predictable.

Wipfli • November 25 2024

The technology battle in 2025 will be for data ownership

Every time you step into an elevator, check your medical records or track your fitness, you’re creating data that could be worth millions. The big question in 2025: Who gets to profit from those digital breadcrumbs you leave behind?

Wipfli • November 18 2024

Education outlook 2025: Freeing teachers to teach | Wipfli

Five minutes into a standardized test, a kindergartener’s headphones malfunction. Across the room, three students can’t log into their testing accounts. Twenty others wait, growing restless. The teacher spends 45 minutes troubleshooting technology instead of teaching — time that could have been spent helping students discover, learn and grow.

Wipfli Digital • June 5 2024

Implementing AI internally

Using AI in your business sounds promising in theory, but in practice, it requires proper planning, tools and expertise. AI deployment services are making it easier for businesses to implement AI. These services reduce costs, improve decision-making and optimize AI solutions for top performance, adapting to changing business needs.

Booz Allen Hamilton • March 20 2024

The Case for Open-Source Generative AI in Government

Given the excitement created by ChatGPT, Bard, Dall-E, and other generative artificial intelligence (GenAI) capabilities, many federal agencies are under pressure to identify how to integrate these innovations into their operations. As part of due diligence, agencies would be well-served to consider the potential of open-source large language models (LLM) before committing exclusively to commercial GenAI platforms.

Photo by Danny Meneses on Pexels

NCC Group • February 14 2024

NCC Group Website - Technical Assurance

We focus on intelligence so you can focus on success.
Technical assurance detects vulnerabilities and protects systems.

Fiserv • February 14 2024

Identity authentication continues to evolve – from signatures to tokens, biometrics and beyond

There is no rest for those in financial institutions tasked with safeguarding personal information. Even though the concept of identity authentication – confirming that online systems users are who they claim to be – remains fixed, the measures taken to ensure this outcome must continually change.

Wipfli • January 29 2024

Artificial intelligence’s promise meets ethical challenges

Artificial intelligence (AI) is revolutionizing industries worldwide, promising efficiency, innovation and unparalleled capabilities. The allure of AI is strong, but there is an ethical dilemma to consider.

We’ve been confronted with real-world examples of its misuse — from algorithmic bias perpetuating inequality in hiring decisions to the lawyer who relied on AI to craft a motion full of made-up case law.

Fiserv • December 20 2023

Battling Botnets: Protect Against Relentless Foes

As IT systems become more secure, malicious actors have developed increasingly sophisticated threats – often carried out in higher volumes. Bot networks (or botnets), which leverage the lack of security controls around end users, have accelerated this risk.

Booz Allen Hamilton • December 20 2023

Velocity

The future of how AI will unfold is uncertain, but we do know that this is the AI moment and that the future is bright. AI will become part of everything from accelerating the economy to revealing scientific breakthroughs.

Photo by Christina Morillo on Pexels

The Marketer (SMPS) • July 1 2023

Cutting Through the Noise in Thought Leadership

How we speak to customers is vital to gaining their interest and long-term support. Marketing communication methodologies have changed over the years to better suit the thoughtful and intelligent people with whom we communicate. Gone are the days of click-bait communication — instead, a compelling narrative is what moves people when deciding to trust a brand or company.

Wipfli • March 9 2023

Unveiling the unknown customer

As technology evolves, so do the people who use the technology. Website users consistently change their behaviors based on experiences with a product or technology, and businesses must work in an endless cycle of innovation, agility and intelligence to keep up with evolution.